At Home Counties Accessible Vehicles we pride ourselves on our excellent service, and our expert advice on all mobility vehicles. See what our customers have to say:
Would like to say what a pleasure it was doing business with Home Counties Vehicles and Mr Derek Adams could not have been more helpful. We would recommend this company very highly to anyone.
Sincerely meant Derek, all the best to you and the company
Alan & Jan Elkins, Hampshire
I have used Home Counties with two clients to date. This involved the purchase of two and the long term rental of one wheelchair accessible vehicles. I have been so impressed with the personal service Derek delivered. Nothing was ever too much trouble and he went out of his way to make sure that my client's received the vehicles that meet their needs. Home Counties provide a service that is quite unlike any other vehicle company I have worked with. They care about the people who need the vehicles and focus totally on their needs rather than on achieving the sale or rental agreement. Their rental service is excellent and I can be completely sure the vehicle my client is using is in excellent working order thanks to the regular servicing and checks carried out. I would highly recommend Home Counties to anyone wishing to purchase or hire a wheelchair accessible vehicle.
Amanda Bairstow BA (Hons) HNC, Independent Social Worker/Case Manager
I just wanted to say a huge thank you for the time and attention you gave us whilst finding the most suitable van for young Christopher, we are all over the moon with it.
We really appreciate your dedication to your job. Not often you find someone with your enthusiasm.
Nicola Bryant, Kingston, Surrey
Buying our first WAV was a little daunting especially when there were so few providers of such vehicles in our area, however Derek's friendly rapport and the service provided made the process as painless as possible. It's great the family is mobile again. Happy to recommend HCAV to others.
Mike Ruby, Esher, Surrey
Having now used Home Counties Accessible Vehicles on a number of occasions, I have found their knowledge and know how in helping me purchasing a wheelchair accessible vehicle for my son invaluable, Derek took the time to explain all the benefits and downside of each vehicle that I looked at and so made buying the right one much easier.
The service that I received was outstanding, and nothing was too much trouble, I was treated as more of a friend than a customer, and the standard of vehicles were very high giving me confidence and peace of mind with all the vehicles that I bought. I would always be happy to recommend Home Counties Vehicles, as they are Honest, trustworthy and reliable.
Eddy and Trish, Chippenham, Wilts.
I dealt with HomeCounties to source a WAV on behalf of friends in Oxfordshire. All my dealings with Derek, by phone Email or face to face were professional and straightforward. It was immediately apparent that there is a depth of experience of the subject and an empathy with the end user and this was very helpful and reassuring. The transaction was simple and without any pressure. On the basis of my experience I would recommend them unreservedly.
I wanted to purchase a good, reliable and safe second hand wheelchair friendly car for my elderly father who, whilst not technically 'disabled' was struggling to get in and out of the car, so much so it was becoming impossible to take him out anywhere. I found Home Counties Accessible Vehicles and made contact with Derek who looks after the south of England.
Prior to that I had been looking on Auto Trader but I didn't really understand what I needed or even the difference that the type of wheelchair made to the fittings required. As soon as a spoke to Derek I breathed a sigh of relief. Within a week of contacting him our Citroen Berlingo (modified to be a WAV) was delivered. It was in beautiful condition, serviced and with a new MOT. Derek even showed us all how to load and unload and make sure that the passenger was 100% safe and secure. The customer service provided by Derek and Home Counties Accessible Vehicles was fantastic, nothing was too much trouble and I would not hesitate to recommend them.
Valerie Sieber, Guildford, November 2016.
We contacted Home Counties Accessible Vehicles as the range of vehicles that were being offered was good, and included a wheelchair accessible vehicle which was exactly what we wanted. We actually purchased the vehicle 'sight unseen' but the impression given by the salesman was totally trustworthy, and as the vehicle had most of the features we required we thought better to reserve the van rather than delay and risk losing the vehicle.
HCAV offered to come and demonstrate the vehicle at our home, but we were eager to take possession, so arranged for us to collect the van. Mr Adams valued the car we were offering in part exchange again on a 'sight unseen' basis, and stuck by his valuation, which was very acceptable.
Throughout the process Mr Adams kept me informed of what was going on, and we collected the vehicle without problem, after a full explanation and demonstration of the working of both the van as a vehicle, and the equipment installed to make transporting a wheelchair as easy as possible.
We have had a teething problem with the van, but Mr Adams has always been available to ask for advice, and willing to honour any warranty issues which occur.
Alice Gillespy, Aylesbury.
Not sure what is best for you? We have many years' experience helping people find the right wheelchair accessible vehicle. If you'd like to talk to us, please call on 01483 576333.
Alternatively, you can browse our online showroom, through the link below: