Help, advice & information
At Home Counties, we only sell Wheelchair Accessible
Vehicles, so we are experts in this field, having seen many
different people in many different vehicles. Below are
links to information on this page, that we have found to be
helpful to other customers. If you need any more
advice or information at all, please do not hesitate to contact
our staff, who will be delighted to pass on the benefit of their
Help choosing the right vehicle
For many of our customers, this will be their first purchase
of a Wheelchair Accessible Vehicle. We have tried to list below
some of the information that you may need to help you with your
- Dimensions - Will the wheelchair user fit
comfortably into the vehicle?
- The dimensions that you will need to take
- Wheelchair Width
- Total Length (from very front of the
wheelchair to the very back)
- Height (from the stop of the head to the
floor whilst sitting)
For most wheelchair/vehicle combinations, chair width and
length is not a problem. However the different vehicles have
different internal heights. The 'showroom' section of this
website clearly shows the internal headroom of each vehicle so
that you can ensure that it is suitable. Don't forget to leave a
little clearance. Generally most vehicles will take a chair width
of up to 29ins. Please consult us for advice if your wheelchair
is wider than this.
Forward view is important to many people. As a general rule,
the taller the wheelchair user the less the forward view. For
most customers, we are able to suggest a suitable vehicle, but
unfortunately for a few, there may have to be a compromise.
However, most people are able to find a vehicle to suit.
We get many calls about the VAT status of the vehicles. As a
general rule, if the vehicle is purchased for the use of a person
who uses a wheelchair, the VAT will be charged at 0% i.e. no VAT
will be charged. If the vehicle is purchased for a commercial
purpose e.g. Private Hire, Taxis etc then VAT will be charged on
top of our prices shown at 20%.
Road Fund Licence
You can apply for exemption from Vehicle Excise Duty if:
- You receive the higher rate of mobility
component of Disability Living Allowance;
- or you receive War Pensioners Mobility
- The vehicle must also be registered in the
name of the disabled person or the nominee named on the exemption
certificate -DLA 404
As a general rule, those of our customers who have become
disabled after retirement date, will not receive the Road Fund
Licence exemption. Full details are available on DVLA leaflet
To apply for the DLA 404 exemption certificate contact:
Disability & Carer Benefits Directorate
Tel 0845 7123456
The Blue Badge Scheme
The Blue Badge Scheme provides a national arrangement of
parking concessions primarily for people with severe walking
difficulties who travel either as drivers or passengers.
Parking Concessions provided under the scheme
Badge holders are entitled to the following general
- Parking free of charge and without time limit at parking
meters on-street and "pay and display" on street parking.
- Exemption from limits on parking times imposed on other
- Parking on yellow lines for up to three hours in England and
Wales, or without any time limit in Scotland.
The scheme does not apply to off-street car parks such as
supermarket or local authority car parks.
How to apply:
Local authorities administer the scheme and determine whether
applicants are eligible for a badge. If you think you may be
entitled to a badge you should apply to the Social Services
Department of your local authority.
More information from DirectGov.uk
General Information and Advice
The following web sites offer useful advice &
Holiday Info provides useful links to information on all
aspects of holidaying with a disability.
Directory The Disabled Holiday Directory provides listings of accessible holiday
properties in the UK and abroad including hotels, guest houses, villas
and other property types. We provide a full description of accessible
facilities to help our visitors to easily find the right holiday.
Enable Holidays is a specialist tour operator for wheelchair-users, people
with limited mobility, their families and friends. They can help you
find, plan and arrange an overseas holiday to suit your needs.
MouseAbility has a business directory of companies that
offer products and services aimed at people with disabilities.
Mobility Centres: These offer impartial advice on motoring
matters for disabled people. This includes assessments, the
fitting of car adaptations, giving passengers with mobility difficulties
advice on travelling safely and getting in and out of a vehicle. (The
network covers England, Scotland, Wales and Northern Ireland).
Ricability carries out research and
offers information for older and disabled people. They have a number
of potentially useful guides, including Getting
a Wheelchair into a car.
and Mobility from the Multiple Sclerosis Society, driving
with MS, the blue badge scheme, London congestion charge, and
link to the MS society booklet on choosing a car.
vehicle tips from LifeTips - predominantly a US based site,
so some of the links are not too useful, but there is a lot of
general advice here about things to look out for in your purchase
of a wheelchair accessible vehicle.
Wheelchair Diffusion Blog from USA
TechGuide: the fore-front of wheelchair design, sports wheelchairs,
all-terrain wheelchairs, mobility scooters etc. Lots of fun things for
Can we be of more assistance?
Please contact us if you would
like more assistance.